Legal
Content Removal
Anyone can ask for a specific work to be taken down, with or without an Open AIav account. This page explains how to file a request, how we handle it, and how fast we reply.
In force from · Published by TAFEI ENTERPRISE PTE. LTD. · Where the Chinese and English texts differ, the Chinese text governs
1. Who can file
Anyone. You need no account and you need not be the creator. The person depicted, a rights holder, their representative, and any person who finds violating content may all file.
2. What to include
Send the following to admin@tafei.ai: the public link or identifier of the work; your grounds for removal (likeness used without consent, copyright infringement, breach of the Safety Policy, other); and a way for us to reply to you.
If you file as a rights holder, state your relationship to that right. We do not require identity documents to accept a request.
3. How we handle it
We review whether the work breaches the Safety Policy or applicable law. Content involving minors is deleted immediately on confirmation and reported where the law requires, without waiting for an appeal.
Otherwise we contact the publisher where that is appropriate. The work may be taken offline while the review runs.
4. How fast we reply
We give a first reply within 7 business days of receiving a request. Cases involving minors, and other emergencies, are handled immediately and are not subject to that period.
5. Appeals
A creator whose work is removed may appeal after being notified, setting out why the work does not breach the Safety Policy. We re-review and tell you the outcome.
Operating entity
This text is published by the company below, which is also the merchant of record for the platform.
| Item | Detail |
|---|---|
| Legal name | TAFEI ENTERPRISE PTE. LTD. |
| Business registration (UEN) | 201841823R |
| Registered address | 60 PAYA LEBAR ROAD, #05-01, PAYA LEBAR SQUARE, SINGAPORE 409051 |
| Contact | admin@tafei.ai |
Related policies and procedures
Review the Terms, Privacy Notice, Safety Policy and content-removal procedure. Each document sets out its own scope.